We are aware of an issue in Online and Mobile Banking where transaction history is not loading. Our team is working hard to resolve the problem. We apologize for the inconvenience.

We are aware of an issue in Online and Mobile Banking where transaction history is not loading. Our team is working hard to resolve the problem. We apologize for the inconvenience.

We are aware of an issue in Online and Mobile Banking where transaction history is not loading. Our team is working hard to resolve the problem. We apologize for the inconvenience.

West Bank Logo
FDIC-Insured - Backed by the full faith and credit to the U.S. Government
West Bank Logo

What are Deepfakes?

Individual works on a tablet to generate AI content.

You’ve probably heard the saying, “Don’t believe everything you read on the internet.” With the rise of Artificial Intelligence (AI), we can now expand that to, “Don’t believe everything you see or hear.” AI can be a helpful tool that enhances efficiency, security, and customer experiences. When used by criminals, it has the ability to […]

Generative AI Being Used to Commit Financial Fraud

Cybersecurity News

On December 3, 2024, the FBI issued a warning on generative artificial intelligence (AI) being used to commit financial fraud. Criminals are using AI-generated text, images, audio, and videos to trick victims into sending money and providing sensitive information. The FBI shared the following tips to help protect yourself from AI-generated fraud: Create a secret […]

Get Ready for 2025 with 5 Online Safety Tips

2025 cyber graphic

With the new year right around the corner, you can start 2025 on the right foot by protecting your accounts and personal information with these five key online safety tips. 1. Use Multi-factor authentication (MFA) whenever possible. MFA is an electronic security process that requires more than one method of identity verification to gain access […]

Debit Card Safety This Holiday Season

Smiling woman holding her debit card along with her shopping bags

For a payment method that has been around since the late 1960s, debit cards have remained a trustworthy form of transacting for American consumers. According to the J.D. Power 2024 Debit Card Satisfaction Survey, 72% of customers say they use a debit card at the point of sale, as compared to cash, credit cards, and […]

Small Business Cyber Safety

Woman wearing an apron holding an iPad in a cafe

When small businesses fall victim to a cybersecurity attack, the fallout can be devastating. While some small business owners may argue that cyber criminals have bigger fish to fry, they forget that their business can be easier to infiltrate and steal customer data than a larger business with a specific IT department. With fewer resources […]

Account Takeover Fraud

Graphic of someone clicking on an ominous, online red alert

According to SEON’s Global Statistics in Account Takeover Fraud for 2023, 22% of US adults have fallen victim to account takeover fraud. As the population’s digital presence and online transactions continue to grow, the ways for criminals to find to hack into devices also continue to increase. What is account takeover fraud? As defined by […]

Business Email Compromise

Illustration of a fraudulent email

Business Email Compromise (BEC) is a scam that seeks to defraud a company through email. Because so much of business is conducted through email, it makes this scheme highly damaging if it succeeds. According to the FBI’s 2023 Internet Crime Report, the Internet Crime Complaint Center received 21,489 BEC complaints with adjusted losses of over […]

Mobile Banking Safety

Elderly woman on her phone

When you’re on the go and need to access your bank account, Mobile Banking is a great solution. You can manage your money at any time, transfer funds, pay bills, deposit checks, and more. The West Bank Mobile Banking App implements industry best practices when it comes to security. When you access your accounts, you […]

Spooky Scams and the Ghouls that Run Them

Man types on a laptop computer

This October is the 20th annual Cybersecurity Awareness Month. As cyberattacks become more common, the first step in keeping yourself safe is remaining vigilant and staying up-to-date on current cybersecurity trends. Being informed on how scammers have been accessing information and infiltrating networks gives you the edge in identifying them. Here are a few scams […]

AI in Cybercrime

Cybersecurity illustration

Artificial intelligence (AI) has become a growing topic of conversation. Because of its potential for efficiency in automating processes and informing decisions with a vast array of data, a wide range of industries have started to incorporate AI into their business models. Whenever a new technology is introduced, though, there is the potential for cybercriminals […]

Account Login

User Name:
Password:

Account Login

Choose Your Login:
User Name:
Password: